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Scrum Master Certification PSM I Exam Prep 2020
WHATISSCRUMScrum is a framework based on the principles of transparency to all stakeholders along with continuous inspection and adaptation to changing conditions. These result in a methodology embracing change and promoting an environment where all members of the project team share an equal voice regarding how the application will deliver value to its users. Using Scrum requires people specific Scrum-roles, information describing the features and functions of the application, information needed to ensure that the workings of the project is transparent to everyone on the team, and processes that govern the operation of the project team. There are three types of roles internal to a Scrum team and one thats external. Internal roles are: Scrum MasterThe primary goal of the Scrum Master is keep the Development team productive. The Scrum Master must lead by example and act as a servant-leader for the team, coaching them to make sure they understand and follow the Scrum process and that they operate in a collaborative and professional manner. From the perspective of the Product Owner the Scrum Master represents the Development team ensures that their issues, concerns, and roadblocks are taken into consideration by the Product Owner. Development TeamThe Development Team is responsible for delivering the product. The team is typically cross-functional in terms of expertise and experience and the team as a whole is accountable for the delivery and quality of the application. Development teams are also self-organizing. This means that the team, not the Product Owner or Scrum Master, are responsible for defining rules dictating how they work together. The Product Owner is responsible for defining the backlog of what needs to be accomplished, but the Development Team is responsible for defining how it is completed. There are no titles or sub-teams within the Development team. Members of the team may have different skills, specializations, and experience, but they all have a voice in the operation of the project and all contribute to the creation of the application. The Scrum Master and the Development Team are collectively referred to as the Scrum Team. The external role is that of the Business Owner. Although this is sometimes omitted in descriptions of the Scrum methodology, but it is nonetheless an important one. The Customer is the group or organization who is sponsoring the project and who will ultimately use it. The Business Owner represents the customer and is the source for application requirements. Product ownerThe product owner, representing the product’s stakeholders and the voice of the customer (or may represent the desires of a committee), is responsible for delivering good business results. Hence, the product owner is accountable for the product backlog and for maximizing the value that the team delivers. The product owner defines the product in customer-centric terms (typically user stories), adds them to the Product Backlog, and prioritizes them based on importance and dependencies. A scrum team should have only one product owner (although a product owner could support more than one team). This role should not be combined with that of the scrum master. The product owner should focus on the business side of product development and spend the majority of their time liaising with stakeholders and the team. The product owner should not dictate how the team reaches a technical solution, but rather will seek consensus among the team members. This role is crucial and requires a deep understanding of both sides: the business and the engineers (developers) in the scrum team. Therefore a good product owner should be able to communicate what the business needs, ask why they need it (because there may be better ways to achieve that), and convey the message to all stakeholders including the Development Team using a technical language, as required. The Product Owner uses Scrums empirical tools to manage highly complex work, while controlling risk and achieving value. Communication is a core responsibility of the product owner. The ability to convey priorities and empathize with team members and stakeholders is vital to steer product development in the right direction. The product owner role bridges the communication gap between the team and its stakeholders, serving as a proxy for stakeholders to the team and as a team representative to the overall stakeholder community. As the face of the team to the stakeholders, the following are some of the communication tasks of the product owner to the stakeholders: Define and announce releases. Communicate delivery and team status. Share progress during governance meetings. Share significant RIDAs (risks, impediments, dependencies, and assumptions) with stakeholders. Negotiate priorities, scope, funding, and schedule. Ensure that the product backlog is visible, transparent and clear. Empathy is a key attribute for a product owner to havethe ability to put one’s self in another’s shoes. A product owner converses with different stakeholders, who hav
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