Business Online Course by Udemy, On Sale Here
Towards excellence
An excellent training about Management
Total Quality Management
The Total Quality management course will focus on the following topics-Quality definition-The concept of needs-Difference between the quality of a product and the quality of a service-Quality pioneers-The importance of top management commitment-Investments in quality-Porter five forces-The importance of customers-Designing Quality products and services-Understanding perceptions and expectations-Using quality tools-six sigma-Implementing a quality management system
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