Take Action with your Journey Map – Beginners | Other Marketing Online Course by Udemy

Marketing Online Course by Udemy, On Sale Here

Creative ways to Solve Pain Points and Other Problems using Human Centered Design

An excellent training about Other Marketing

Take Action with your Journey Map – Beginners

You just spent time interviewing customers and employees and conducting secondary research to find customer pain points. You have a well put together Journey Map filled with pain points, but now what? What do you do after you have your Customer Journey Map? The answer is to conduct an Ideation Workshop. In this course, I will walk you through how to prepare for and conduct an Ideation Session with the ultimate goal of creating a new journey map that outlines how your customer journey should look. You will learn why it’s better to think of a large number of solutions to a problem and how to use games to warm up your audience and come up with innovative ways to solve your customer pain points.

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