Business Online Course by Udemy, On Sale Here
Simplifying delivery of customer service
An excellent training about Management
Essentials of Customer Service
The course revolves around Customer service, its relevance and how it can be delivered. It brings to light some key actions in the form of Ownership, reduction of Customer effort and the need to measure customer service. It highlights how every company today needs a strong VOC process and that companies start listening to their customers.
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