Effective Communication in Credit and Collections | Other Finance & Accounting Online Course by Udemy

Finance & Accounting Online Course by Udemy, On Sale Here

This course explores the ways in which the credit & collections team communicates with customers, salespeople, etc.

An excellent training about Other Finance & Accounting

Effective Communication in Credit and Collections

In this course, we examine and explore the ways in which the credit and collections team communicates with customers, with salespeople, with senior management and with co-workers in other departments. We examine communication strategies in general as well as: Effective debt collection strategiesMore successful ways to interact with salespeopleHow to manage disagreements with your customersHow emails can and should be used, and recognize the ways that emails should not be used in credit and collections. Effective and ineffective use of emails in credit and collectionsIf you would like Continuing Education Credit (e.g. CPE, CE, CPD, etc.) for this course, it is available if you take this course on the Illumeo dot com platform under course title: Effective Communication in Credit and Collections: What You Dont Know Can Hurt You. Illumeo is certified to provide CPE in over two dozen different professional certifications covering finance, accounting, treasury, internal audit, HR, and more. However, in order to receive CPE credit the courses must be taken on an approved-by-the-governing-body CPE platform, and for over two dozen corporate professional certifications, that is the Illumeo platform. Go to Illumeo dot com to learn more.

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