CX: How to turn new customers into repeat customers | Sales Online Course by Udemy

Business Online Course by Udemy, On Sale Here

Why your customer experience is the key to business success

An excellent training about Sales

CX: How to turn new customers into repeat customers

You don’t just want customers: you want customers for life! When a new prospect buys from you, they are considering three things: your product, your price, and your service. Do you know which of these three is most important to buyers nowadays?It is Service. A great experience for your clients will sway a buying decision more than a product description or the price. This is why customer experience is about more than customer support. It is about sales, it is about marketing, and it is about the success of your business overall. Creating an excellent customer experience is your way toGet more customersKeep more customersAnd improve your product all the timeThis online course is about how to create a high quality customer experience: one that drives satisfaction and repeat business. Students will learn a simple way to build a high value and feedback-driven customer experience to both manage and communicate with customers. This class is for: Customer success managersCustomer experience or support employeesSmall business managersThis class creates a simple system to build a bespoke strategy for customer experience. While the rules are universal, they allow each business to build the system that works best for them. Learning to understand the fundamentals of customer success allows students to recreate their ideal systems in different businesses, scenarios, or parts of their company. All that is needed is your computer and a notepad.

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