Personal Development Online Course by Udemy, On Sale Here
Learn to connect with your customers through excellent customer service. Acquire the skills needed to be awesome today!
An excellent training about Career Development
CONNECT – Customer Service Excellence
Your organization’s success is highly dependent on how successful you are in providing good customer service. The “Connecting with the Customer through Excellence in Customer Service” also known as the CONNECTProgram is one such program designed to do such that. Here you will learn: What Effective Communication IsWhy being proactive is the best approach to customer serviceHow to create a Customer Journey MapHow to listen actively and respond effectivelyBest Practices in Phone and Email etiquetteThe differences between being Assertive and ArgumentativeHow to handle challenging customersLevel up strategies in Customer Service
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