Business Online Course by Udemy, On Sale Here
Applying proper conflict resolution skills to de-escalate tense situations and comfort others.
An excellent training about Human Resources
Conflict Resolution and De-Escalation Skills
It’s a rule that everyone has conflicts at work. Bigger or smaller, these are always present.I’ve been coaching top executives and professionals for over 5 years, helping with conflict resolution in many different contexts:- Conflicts with co-workers that are competing in terms of workload or credit;- Conflicts with other executives to obtain support for key initiatives;- Conflicts with subordinates or managers in terms of not agreeing with the given performance ratings or reviews;- And many others;This short course will walk you through some core techniques for conflict resolution, including showing respect and empathy, analyzing the person’s rules, detecting whether the person goes violent or silent, and many others.
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