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A Practical Introduction to Workplace Conflict Management for Managers and Supervisors
An excellent training about Management
Conflict Management at Work: Real World Strategies & Tools
Conflict is an inevitable part ofworking life. And it’s not always bad. But, often, it is. It can be stressful, harm productivity, spoil working relationships, and lead to damaging behaviors. And, if you have any level of responsibility as a team leader, supervisor, or manager, fixing it may well be down to you. As a manager or a leader, conflict management is a part of your job! So you need the tools to deal with conflict at work. And this course will give you them. More than that, you’ll learnhow and why conflict arises, and how to minimize it before it takes hold. Here are the main conflict management topics you’ll cover: The sources of conflictHow to listenThe effect of personalities on conflictThe ways people resistimposed ideasThe signs and stages of conflict escalationThe steps for de-escalating conflictStrategies for resolving conflictFive ways to handle conflictHow to recover a broken (workplace) relationshipOngoing Project: Your Conflict LogDuring the course, your project will be to keep and share aspects of your Conflict Log. You will create a record of your observations, successes, and struggles. Other students and your tutor will support you, endorse your successes, and help you with your questions. Prior ExperienceThe only prior experience you need is daily life. If youve been a hermit or in long-term peaceful coexistence with all your fellow human beings, you wont need this course. However, the people who may find this most valuable are those who experience conflict in the workplace, and especially those in supervisory or management roles. YourTutorYour tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict. Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years’ experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small. We have you coveredHowever, it’s not all been plain sailing. Three times in 25 years, Mike has had to use hisown ‘Breakdown Routine’ to the breakdown of a professional relationship. Three times it worked. And managers and leaders he has coached have used it with equal success. So, you see, we have you covered. This course will give you the tools to: Prevent conflictReduce and reverse its escalationHandle full blown conflictand. recover from the effects of a conflict-induced relationship breakdown. Your Unconditional, No-questions, 30-Day GuaranteeThe best way to assess how valid this material is in you culture is to try it out. I am so confident that this course will change your life that I offer you an unconditional, no questions asked, full 30 day money-back-in-full guarantee. If you don’t think this will give you the tools to do more with your time, then just ask for your money back. And What if you have questions?I will be on hand to answer your questions if you get stuck, puzzled, or just want to know more. As a professional trainer, this is what I do, and I promise to respond within 24 hours of your question arriving with me from Udemy. Enroll NowEnroll for this course now, so you can start to regain control of your life straight away.
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