Business Online Course by Udemy, On Sale Here
Microsoft Dynamics, Salesforce, Leads, Service, Field Service, Sales, Customer Relationship Management
An excellent training about Management
Conceptual CRM Technology
This course revolves around the foundations of CRM. It explains all the main terminologies and associated concepts in Microsoft Dynamics, Salesforce and other vendors. It does not discuss in details the operations of the latter systems. It tackles mainly the fields of service, field service and sales. It is basically the best introduction one can get about CRM, its major vendors, database for leads, business process flows, triggers, workflows and more. This course will not provide a demo about any certain software as it discusses various ones, and besides to retain such matter, one needs to be involved in it!
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