7 steps to effective Performance Management Conversations | Human Resources Online Course by Udemy

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7 steps to effective Performance Management Conversations

Want to know how to ensure your performance management conversations are motivating and energising, inspiring and effective, whether formal or informal?Then this is the course for you. In this course, we go beyond the standard advice to listen well or to set SMART goals and look at the psychology of motivation and communication to learn what really makes the difference. The course involves watching video drama and lectures and also includes: Learner notes and exercises for each section to enhance and consolidate learningA short quiz at the end to check learningDownloadable resources and weblinkVideo populated with writtencaptionsto emphasise key learning points. By studying this course, you will learn: The importance of clarity of purpose for your conversationHow to set your conversation up to succeedThe difference between corrective and amplifying feedbackThe importance of learning from successThe importance of attending to your emotional state in the conversationHow to use behavioural science to increase the effectiveness of performance management conversationsHow learning occurs, and how to encourage effective learningHow to work with individual assets – strengths, values, experience, skills, knowledge and motivation to maximise performance potentialThe place of mistakes and forgiveness in performance managementA specific performance management conversational structure and styleHow to use goal-setting as a performance management toolSeven tips for creating enjoyable and effective performance management conversations. This course is suitable for anyone who is expected to have an impact on someone elses performance. This could be a team leader, a coach or mentor or a human resources or learning professional. This course will help you have motivating and effective performance management conversations that really focus on building relationships, creating shared ambition and goals, identifying potential and creating great performance.

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